Japan Act of Specified Commercial Transactions
- Store Name
- TOYOKE
- Distributor
- TOYOKE INC.
- Sales Manager
- Kurando Furuya
- Location
- portal apartment #1102, 4-17 Sakuragaoka-cho, Shibuya-ku, Tokyo 150-0031, Japan
- Phone Number
- +81 3-6809-0132
- Mail
- i@toyoke.jp
- Homepage
- https://toyoke.jp
- Explanation of charges other than product price
- There is a shipping fee in addition to the sales price.
- Shipping and Handling
- If the order amount is less than 2,640 yen (tax included), shipping is a flat rate of 600 yen; if the order amount is 3,960 (tax included) yen or more, shipping is a flat rate of 1,000 yen (excluding some areas); if the order amount is 9,000 yen (tax included) or more, shipping is free.
- Time of delivery
- The product will be shipped within 3 business days from the date of order.
- (Excluding made-to-order items) *Excluding weekends and holidays.
- Return period and conditions
- "We do not accept cancellations, returns, or exchanges for customer reasons after an order has been placed.
- However, if you wish to return an item due to our fault, please contact us by e-mail or phone within 7 days of receiving the item.
- Please note that all items are carefully checked for dirt, damage, etc. before shipping.
- However, if you receive a damaged or defective product during shipping, or a product that is different from the one you ordered, we will pay for the shipping costs for replacing the product.
- Return feed
- Replacement of defective products or incorrect product delivery will be at our expense.
- Bad products
- If there is a defective item, we will exchange it or refund you if it is not in stock.
- Please note that we will not be able to accept requests for returns or exchanges after 7 days of receiving the product. Please understand.
- Payment Method
- You can choose to pay by credit card (VISA, Mastercard, American Express)